FAQ

Can I check the battery level?

Cannot connect to the camera. An error message appears that says: Cannot connect to the camera. Please check the Wi-Fi settings.

Cannot connect to the camera. An error message appears that says: Cannot connect to the camera. Please check the Wi-Fi settings.

Cannot connect to the camera. An error message appears that says: Cannot connect to the camera. Please check the Wi-Fi settings.

Cannot connect to the camera. An error message appears that says: Cannot connect to the camera. Please check the Wi-Fi settings.

“THETA******” is checked in the network selection settings, but I cannot connect to the camera.

“THETA******” is checked in the network selection settings, but I cannot connect to the camera.

“THETA******” is checked in the network selection settings, but I cannot connect to the camera.

“THETA******” is checked in the network selection settings, but I cannot connect to the camera.

Wireless LAN connection is possible but communication may become unstable while connected.

Wireless LAN connection is possible but communication may become unstable while connected.

Wireless LAN connection is possible but communication may become unstable while connected.

Wireless LAN connection is possible but communication may become unstable while connected.

Can I change the password for connecting a camera and a smartphone by Wi-Fi?

Can I change the password for connecting a camera and a smartphone by Wi-Fi?

Can I change the password for connecting a camera and a smartphone by Wi-Fi?

Can I change the password for connecting a camera and a smartphone by Wi-Fi?

The connection fails while transmitting images or displaying thumbnails.

The connection fails while transmitting images or displaying thumbnails.

The connection fails while transmitting images or displaying thumbnails.

The connection fails while transmitting images or displaying thumbnails.

You cannot use the self-timer.

You cannot use the self-timer.

You cannot use the self-timer.

You cannot use the self-timer.

Can I update firmware on the camera from a smartphone?

Can I update firmware on the camera from a smartphone?

Can I update firmware on the camera from a smartphone?

Can I update firmware on the camera from a smartphone?

I cannot install computer application.

I cannot install computer application.

I cannot install computer application.

I cannot install computer application.

How do I identify each of the RICOH THETA models?

How do I identify each of the RICOH THETA models?

How can I register for “My Settings”? (RICOH THETA for Android 1.27.1 or later/RICOH THETA for iOS 2.9.0 or later)

How can I register for “My Settings”? (RICOH THETA for Android 1.27.1 or later/RICOH THETA for iOS 2.9.0 or later)

Why is “Connected, unable to use Internet” displayed (Android) after connecting the camera to a smartphone?

Why is “Connected, unable to use Internet” displayed (Android) after connecting the camera to a smartphone?

The camera and smartphone cannot connect by Wi-Fi.

Why is “Connected, unable to use Internet” displayed (Android) after connecting the camera to a smartphone?

Can images be blurred?

Is it OK to turn the power off during a firmware update?

What should be paid attention to when charging?

What is time-lapse editing?

How long does it take to write a video?

When editing videos with THETA+, can playback speed be changed?

How do I delete stamps and texts?

Can images edited with THETA+ be saved on a smartphone?

Can images edited with THETA+ be shared?

What is the maximum numbers of stamps and texts that can be placed?

After editing and saving, the image quality decreased.

Can I edit the video?

Can I restore images to the RICOH THETA app after I have edited them?

Can I create a (time-lapse) video from images taken with the interval function?

Image transfer from the camera unit to the Mac (iPhoto) stops before completion.

I cannot shoot remote photos using my smartphone.

Can the camera take photos in burst mode?

Can photos be taken while charging the camera?

The status lamp on the camera is red.

Which models can use the wireless LAN client mode?

Can I check the battery level?

Cannot connect to the camera. An error message appears that says: Cannot connect to the camera. Please check the Wi-Fi settings.

“THETA******” is checked in the network selection settings, but I cannot connect to the camera.

La conexión LAN inalámbrica es posible, pero la comunicación puede volverse inestable mientras está conectada.

Can I change the password for connecting a camera and a smartphone by Wi-Fi?

The connection fails while transmitting images or displaying thumbnails.

Can I update firmware on the camera from a smartphone?

I cannot install computer application.

How do I identify each of the RICOH THETA models?

Why is “Connected, unable to use Internet” displayed (Android) after connecting the camera to a smartphone?

Can live streaming videos be played via Mac?

Can live streaming videos be played via Mac?

An error occurred while updating the firmware (an error sound played and the camera status lamp flashed red).

An error occurred while updating the firmware (an error sound played and the camera status lamp flashed red).

The camera cannot transfer videos to my smartphone.

The camera cannot transfer videos to my smartphone.

Is it available to wear “TL-1″(Lens Cap) on a camera which is affixed “scratch protection sheets” of “TW-1″(Underwater Housing)?

Is it available to wear “TL-1″(Lens Cap) on a camera which is affixed “scratch protection sheets” of “TW-1″(Underwater Housing)?

What is interval composite?

What is interval composite?

While in self-timer mode, pressing the shooting mode button will not switch to video mode.

While in self-timer mode, pressing the shooting mode button will not switch to video mode.

Is it supported USB cable switches?

Is it supported USB cable switches?

You cannot shoot with shooting conditions registered in My Settings.

You cannot shoot with shooting conditions registered in My Settings.

Please tell me about HDR rendering.

Please tell me about HDR rendering.

Can the interval length be set during interval composite shooting?

Can the interval length be set during interval composite shooting?

How can I charge the battery?

How can I charge the battery?

What is My Settings?

What is My Settings?

Can I register My Settings for videos?

Can I register My Settings for videos?

You cannot shoot with shooting conditions registered in My Settings.

You cannot shoot with shooting conditions registered in My Settings.

Can the interval length be set during interval composite shooting?