Important Notice Regarding the Availability of THETA-Related Apps on Android Following Changes to Google Play Distribution Policies
Thank you very much for your continued support of the RICOH THETA series.
Starting November 1, 2026, due to changes in Google Play’s distribution policies, new downloads of certain apps that are no longer supported will no longer be available. Please review the list below for details on how these policy changes will affect you and the current support status.
Availability of THETA-Related Apps for Android on or After November 1, 2026
For Customers Currently Using the Apps
Customers currently using the apps—including the RICOH THETA app, for which support has ended—will not be affected by this Google Play policy change and can continue to use them (*1). Additionally, even after upgrading to a device running Android 15 or later, you can reinstall the apps from the Google Play Library using the Google Account associated with the app, provided that the account was used to install the app when support ended.
Impact
Due to changes in Google Play’s distribution policies, you will no longer be able to install certain apps that have reached end of support on devices running Android 15 or later.
Please note that apps currently installed on your device can continue to be used without being affected by these Google Play policy changes (*1). However, we do not guarantee that apps that have reached end of support will continue to operate following future OS updates or other changes.
Affected Apps Impact
• RICOH THETA App
New installations will not be possible in the following cases:
• If you have never installed the affected app in the past:
• If you cannot transfer the app using a Google Account:
■If you are using THETA X, THETA Z1, THETA SC2, or THETA V
You can use the successor app, “RICOH360 App.” The RICOH360 App allows you to use basic functions such as shooting and image transfer, regardless of whether you use the Cloud service.
To install the Android version of the “RICOH360 App,” click here.
■If you are using a THETA SC, THETA S, THETA m15, or THETA (2013 model)
These models are not compatible with the successor app, “RICOH360 App.” Therefore, if you cannot install the RICOH THETA app on a device running Android 15 or later, you will no longer be able to use features such as taking photos or changing settings by connecting the camera to your smartphone.
Depending on your usage environment and circumstances, we may be able to suggest alternative solutions. If you have any questions, please contact our Support desk.
Please check the FAQ for answers to common questions regarding this announcement.
Click here for the FAQ.
If you have any questions or need assistance, please contact our Support desk.
Click here to contact us
We appreciate your continued support of RICOH THETA.
*1: We do not guarantee that discontinued apps will continue to operate following future OS updates or other changes.