Sign up for a RICOH360 account
To use RICOH360, you first need to sign up for a RICOH360 account.
*RICOH360 and RICOH360 Tours share the same account system. If you have already signed up for an account on RICOH360 Tours, you do not need to sign up for a new account here.
*Before using this service, please read and agree to the Terms of Service and Privacy Policy. Please note that you will not be able to use this service if you decline to agree to these terms.
To sign up for an account on a PC
- Go to the Log In page
- Click [Sign Up]
- Enter your email address in the “Email Address” field and click [Next]
- Enter your password in the “Password” field. Confirm the Terms of Service and Privacy Policy, check the box to agree, and then click [Sign Up]
A verification email titled “Email Address Confirmation” will be sent to the email address you entered.
* Please enter the password to connect RICOH THETA. The password must be at least 8 characters long.
* You can use single-byte alphanumeric characters and symbols. However, you cannot include spaces at the beginning or end of the password. - Click [Confirm Email] in the email.
* The verification link is enabled for 24 hours. - A screen stating “Account creation is complete” will appear, and your account will be created.
Click [Go to RICOH360] to open the Log In screen. Log in using the email address and password you created.
To sign up for an account on a smartphone
- Start the RICOH360 APP to open the login page
- Click [Sign Up]
Follow the on-screen instructions from this point onward.
Additional Information
If you do not receive the confirmation email, please confirm that it is not in your spam folder.
If the issue persists, please refer to the FAQ titled “I did not receive the confirmation email.”
Frequently Asked Questions
Q. Do I have to click the link in the confirmation email to use the service?
A. Yes.
To enhance security, you must confirm your email address after signing up for an account.
Once you click [Confirm Email Address] in the confirmation email to complete the confirmation, you will be able to log in to RICOH360.
Please note that the link in the confirmation email is enabled for 24 hours.
Q. When I tap “Sign up,” the screen doesn’t change and nothing happens.
A. Depending on the App Version of the RICOH360 Mobile app you are using, the screen prompting you to confirm your Email address may not appear after you sign up.
Even if the screen does not change after signing up, a verification email may have been sent to the Email address you entered.
Click [Confirm Email Address] in the email to complete verification, and you’ll then be able to log in.
Also, if you tap [Sign up] again, you may see a message saying “Failed to create new account,” but this is likely because an account has already been created.
If you can’t find the verification email, please check your spam folder.
To avoid this issue, we recommend updating the RICOH360 Mobile app to the Latest Version.
Q. I haven’t received the confirmation email.
A. If you haven’t received the confirmation email sent when you signed up for an account or changed your email address, please check the following:
- Is the email address you entered correct?
- Has the email been filtered into your spam folder?
- Is there enough storage space in your inbox?
- Is the email being blocked by your domain’s email settings?
If you still haven’t received the email after checking the above, please contact us via the Inquiry form.