Can I still make inquiries after the support for the RICOH THETA Smartphone App has ended?

Inquiries will be accepted and responded as usual.

Please note that we will not be able to provide support for the following items due to the termination of support for this app.

  • Version upgrade support
  • Support for new OS (since recommended operating environment)
  • Support for downloading this app when it no longer meets the download conditions of the Google Play Store and the Apple App Store.

Recommended operating environment - RICOH THETA Smartphone App-

  • iOS
    iOS 15 - 16.0.2, iPhone 6s or later
    iPadOS 15 - 16.0.2, iPad Air2 or later
    * Operation is not guaranteed on iPod touch.
  • Android
    Android OS 9 - 12
    * Operation is not guaranteed on all devices.

Related App Information

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