Troubleshooting

Select the applicable item.

USB Data Transfer doesn’t work as “CODE 003” is displayed on the camera OLED panel.

Image transfer from the camera unit to the Mac (iPhoto) stops before completion.

I cannot connect to a wireless receiver that supports Miracast.

I press the shutter button of the Bluetooth remote control, but I cannot shoot.

Even if I connect my camera to my Mac via USB, I can't find the video files I've captured.

Electromagnetic compass error is displayed on the OLED panel.

The live streaming video is not displayed on my computer.

Audio is not output when displaying live video in Windows.

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